HostDime USA | Office - Orlando, Florida

Phillip La Vallee

Working with HostDime for my web server needs has been pleasant and painless. They have made it easy for me every step of the way.

Snerdey

I've been a client of HostDime for 15 years now. There's a very good reason why I do not move my clients to another datacenter. During all the years not one reason to leave them, matter of fact I continue to reinvest, build and their support is 2nd to none. Don't think for 1 minute that the biggest corporations, hosting providers care about your website as most care about the bottom line. As in, many sell their client accounts for profit and close the doors. HostDime has not once done that.

I find them to be the most reliable, supportive and they take a real interest in finding solutions to whatever is going on with your website project.

OpenStackCFL UserGroup

HostDime has great Cloud, Co-Location, and Managed Services. They provide Co-Location services for the OpenStack Central Florida Community Cloud. The location we worked from is a state of the art Datacenter near I4. It has some very customer centric features which includes a Troubleshooting Room, for fixing and upgrading servers as well as number of meeting rooms that can be used for meeting customers or planning projects. I think it's one of Orlando's best kept tech secrets.

Jaldip Upadhyay

I am using hostdime/surpass for more than 10 years now and best thing about them is their support. Amazing support people, they always are crisp, to the point, clear, knowledgeable and wanting to solve your issue. They go beyond and above to resolve your issue. One example is, once I had issue which involved host and registrar and they went ahead, read the documentation of registrar which was not their duty and yet they took the pain to go through and got me the solution. Which was difference between customer service and customer experience.

Challenge:-
Their policy at times is painful. For example you receive unlimited usage for your shared hosting. But inodes at max you can use for XX numbers then there is no point of having unlimited storage. I understand they need to sustain and I am taking it as a pinch of salt but I believe there is room for better experience there.

All over must hire service/solution providers.

Kevin Lynam

I've been using Surpass Hosting for many years and generally speaking I'm 99.7% satisfied with my shared hosting product. However, I took off 1-star because SH has a handful of internal policies that can really cause problems for shared hosting users like me. I actually have a reseller account, but due to these type of "gotchas" I eventually let go of ALL of my own hosting clients. So now I have rather pricey hosting for my own websites, and a few lingering personal-professional irritations about the way they choose to operate as a company. All that being said, Surpass Hosting is a solid hosting option with good tech support, and highly recommended overall.

John Taggart

I have been using HostDime for almost 20 years. During that time both their service and support have been fantastic! Fix tickets very quickly (usually something I have done). I think the fact I'm still using them says it all. I highly recommend.

Don Gilmore

When ever you have a problem, Host Dime"s personal are right there to take care of you. I can't recommend them any higher than that! Their service is outstanding !!! If you need a web site host these are the people you want to deal with! Thanks again for the quick fix and help!

DOMO BOX

I've used this hosting site since 2006! The support team are ALWAYS helpful and usually can fix any issue within the hour. As long as their customer service continues to be top notch, I am a fan for life!!